You are entitled to your personal privacy. With that in mind, First Student, Inc. has adopted a statement and policy that explains and confirms our commitment to provide you with an online experience that maintains your personal privacy while you are utilizing our web site. Please note that this statement is subject to change at any time, with or without notice. Every effort will be made to keep it updated to reflect our current policies.

Information Collected on

When you sign on to our site or make a purchase, we collect your name, company name, contact information, profile and preference information.

This information is used to support your interaction with our site, to deliver requested information and to contact you again about other services and products we offer. This information will not be shared, sold or exchanged with outside companies.

Addresses and phone numbers

If you give us your postal address, we will send you periodic mailings with information on new First Student products and services. You may also receive business mailings from our sister companies within FirstGroup.

If you supply us with your telephone number, you may receive telephone contact from us with information regarding orders you have placed, new products and services or information on upcoming events.

If you do not wish to receive mailings or phone calls from First Student in the future, please let us know by sending an email to

IP Addresses

An Internet protocol ("IP") address is a numeric code, for example, "" This code is used to communicate between your Internet service provider and the World Wide Web. The IP address does not identify you individually. Your inbound IP address is logged to administer our Web site and to compile aggregate information on site traffic for internal use.

Children's Privacy

We believe that protecting the privacy of children is very important. Our web sites are not designed to attract individuals under the age of 18. In accordance with the Children's Online Privacy Protection Act (COPPA), we do not collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe that First Student, Inc. has any information from or about anyone under the age of 13, please contact us at the contact points specified below.

Use of “Cookies”

Cookies are small text files written to your computer when you visit Web sites. You have the option of setting your browser to refuse Cookies on this or any other site. However, if you refuse cookies, you will not be able to use all of the key functions on this web site. This web site does not use cookies as spy-ware, key-loggers, or to in any other way track or capture user information.


Use of this Web site is consent to the information described above.

Contact Information

Questions about this privacy policy should be directed to: